Contact
Got a question about a set, your order or a return? We're here to help.
Email us
We reply within 1–2 business days (Brisbane time, AEST).
About an order?
To help us sort it out fast, please include:
- your order number (e.g. #1001)
- the car you ordered
- a photo if anything arrived damaged or is missing pieces
Returns & refunds
You can return unbuilt sets within 30 days of delivery. See our Refund policy for the full details.
Buck Vault · Brisbane, Australia · Shipping to Australia & the United States